Contact us

If you have any questions or would like to learn more about any aspect of our company, please fill out the short form below and we will get back to you as soon as possible.

We take your privacy very seriously indeed - read our Privacy Policy for more details. But we also need to keep the site safe for all our users. This means that we assist law enforcement agencies and local authorities when we are asked to, but always in compliance with relevant data protection laws and regulations.

The information in this section is only to help law enforcement agencies and local authorities to file official information requests. If you want to contact us but are not involved with one of these organisations, please use our Customer Support Form to get in touch. This service is for law enforcement agencies only, and inquiries from site users will not be answered.

How to request info?

In order for us to process your request, please complete the form below and attach an official signed document on headed paper or RIPA request, containing the following info:

• The Law Enforcement Agency that you represent
• The reason for your request, and what information is required
• An email address from a law-enforcement domain, and a phone number
• A named contact person, if possible

Please note that it may take up to 30 days to process your request, but we aim to respond to enquiries within a week. Should any of the data mentioned above be missing or if you are NOT Law Enforcement, your request will not be processed and you will not receive a response.

If you have network issues, encounter errors, or have questions for us, please enter them below. Try to be as specific as possible, and make sure to enter the correct email address if you are not a registered user.